Casino Sacramento Cache Creek

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BROOKS (CBS13) — Cache Creek Casino and Resort is not taking any gambles. The casino is closed for business after an apparent cyber-attack on its system.

The Casino closed operations on Sept. 20 after they said there was an external attack on their computer network.

But Cache Creek is not the only business losing bets, a nearby mini-market has seen a significant drop in customers without constant traffic coming from the casino.

All bets are off the table for Tracy Pryor who is a regular at the casino that shut its doors 10 days ago.

“We love going there and we are very sad that it’s not open. We go on date night, have dinner, gamble a little bit, get a room, it’s fun,” Pryor explained.

The closure at the biggest attraction in the Capay Valley is slowing business for those nearby including Esparto Grab and Go Market.

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“A lot of regulars, they come from Bay Area, Sacramento, they always stopover here. The last 10 to 12 days the lottery sales are low,” said owner Amrik Singh.

The Esparto Grab and Go Market has lost 50% in lottery sales alone and 20% in total business in the last week.

“We have been asking to their employees, nobody knows. Nobody has a straight answer of when they are going to open up,” Singh said.

In a statement posted on their website, the casino said they are looking into the source of the problem. They did not address what type of hack occurred or what sectors of their business have been impacted.

“The privacy of our guests and employees is our highest priority and we want to make certain they have some peace-of-mind. We are working closely with independent experts who regularly investigate incidents of this type to determine any risks to data security. Attacks like these are significant and can take weeks to research thoroughly,” the statement reads.

If customers’ or employees’ personal information was exposed, the Casino plans to notify them in writing.

“To further reassure our community, we repeat our commitment to continued full pay and benefits for our employees during this time, whether they have been asked to report for their regular shifts or not,” the statement said.

UC Davis cybersecurity expert, Matt Bishop, explained while hacks are common, said it’s unusual to be closed down for so long.

“I’ve not heard of this very often, so I would guess at this point they have shut things down to find out what happened because if they continue to operate that may obscure the data you need in order to trace this thing back. If you continue to operate hackers could always come back,” Bishop said.

Casino Sacramento Cache Creek Map

There will not be a full house at this casino until the Cache Creek finds the source of the hack and how much damage was caused, according to Bishop.

“At this point, people should be concerned but not panic. Keep their eyes open to see if their credit cards or other aspects of their identity are being used without their knowledge,” he said.

The casino does not have a date to reopen but hopes to have one soon.

Cache Creek Casino Resort, one of Northern California’s largest gambling halls, recently instituted mandatory COVID-19 testing for employees as infection rates continue to rise.

In a news release, Cache Creek leadership said that as a result of the testing program, which is ongoing, “a small number of our employees” were determined to have contracted the coronavirus on Friday.

“As we have done throughout this pandemic, we will continue to work closely with Yolo County Health and Human Services to ensure our response is appropriate, and to facilitate contact tracing,” the casino said in a statement. “Anyone identified through contact tracing as being at risk for exposure will notified by county officials.”

The casino, like others along the outskirts of the capital region, has already instituted safeguards against coronavirus, such as requiring face masks and temperature checks for any guests and all staff. Upon reopening, the layout of the casino was changed to accommodate social distancing at half occupancy. Staff who test positive are asked to not come into work for at least 14 days.

“Like other large employers, we recognize the challenges of keeping a staff of approximately 2,300 people healthy during a pandemic. We strive to meet that challenge by providing mandatory testing that far exceeds CDC guidance for employers, and the norms for our industry nationwide,” Cache Creek officials said. “We expected increased testing could reveal COVID-19 cases that might otherwise go undetected; that’s precisely why we do it. Our priority is the wellbeing of our guests and CCCR family, and seeing to it that our staff gets appropriate medical care should they need it.”

As coronavirus infections in the United States continue to surge, casinos have faced scrutiny as possible centers of infection. In California this week, Gov. Gavin Newsom ordered non-tribal cardrooms to close. In Florida, the mayor of Miami-Dade County also shut down casinos and other entertainment venues this week, barring those on tribal lands. Several casinos in Arizona voluntarily closed in June after an employee died of COVID-19, only reopening on Thursday.

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Casino Sacramento Cache Creek

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